A COUNCIL service is marking ten years of dealing with everyday enquiries - as well as weird requests such as someone looking for help because they were being harassed by a frog.
Crawley Borough Council's Contact Centre was set up to provide a single point from where residents' queries could be dealt with.
Over the past decade the way people contact the Town Hall has changed.
The number of telephone calls received has reduced from 300,000 a year to 240,000.
The number of people visiting in...
